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Covid - 19


This policy overrides any other of SHP Pre-school’s policies that any of the information below relates to.  Any decisions to be made in relation to differences within the content of this policy and another, will be made at the discretion of the Pre-school Manager.  

Our aim is to minimise the risks of transmitting Covid-19 into South Hill Park Pre-school.  In order to keep our children, staff and families as safe as we possibly can, we are currently working with guidance set out by the Government, Department of Education and Public Health England, as well as further advice from our Local Education Authority.  We have risk assessed our environment and procedures and as a result some changes have been made to our usual practices, routines, procedures, resources and learning environment.  

The children and staff’s well-being are of our utmost priority.  However, it is recognised that full social distancing in Pre-school amongst young children is impossible.  The following steps are being taken to minimise the risks of spread of the virus to an acceptable level. Unfortunately, we cannot guarantee full protection from it.

Group sizes and grouping

Currently the Pre-school children and staff mix as one group.  We have a maximum of 32 children in a session at any one time.  The children have free access to the outside area once all the children are in and the registers have been checked, encouraging a smaller number of children inside at the same time.  


If staff become unavailable e.g. because they or someone in their household is isolating, and where it affects our staff to child ratios, it may be necessary for us to close the Pre-school.  Where it is possible to manage by reducing the number of children attending at any one time, we may ask some parents to keep their children at home.  We will try to do this as fairly as we can, first asking for volunteers and families who do not need childcare at the time. The list below highlights how we would prioritise places if necessary. 

  • Key worker children, children with an EHCP or Social Worker.

  • Children deemed to be vulnerable or requiring support, by the Pre-school Managing team.

  • Children of parents who require childcare to work. 

  • All other children

During the Coronavirus pandemic we will ideally not use agency staff to cover staff absence. In the event that we do decide to consider agency or external support with staffing, a risk assessment would need to be carried out.

Staff training

Staff training carried out by an external provider is currently carried out virtually where possible.  Where face to face attendance is possible or advised, then a risk assessment is carried out and appropriate social distancing procedures are followed.  Internal staff training is carried out on site in our usual staff group.  Where possible staff will maintain social distance.   

All staff at the Pre-school have out Prevent Covid online training.

Drop off and collection

Drop off times are 8.30am and 9am, 11.30am and 12.30pm. To minimise potential contact between families and to avoid larger numbers of people standing together outside the Pre-school at any one time, only one adult is permitted to drop off or collect a child.  Where possible siblings should not come to drop off or pick up. 

Parents/carers will not be able to enter the Pre-school building, unless previously agreed by the Pre-school Manager.  If they do enter the building they will be asked to wear a mask and to wash or sanitise their hands. 

Children will be dropped off at and collected from the Pre-school gate, where a member of staff will greet them/hand over to the parent. The children will come in and be sent out one at a time to the parent next in the queue. Parents will be notified of any changes to the drop off or collect points if they occur. 

If a child is extremely upset, and we are unable to encourage them in through the gate, their parent will be invited to come into the garden where staff will attempt to help settle the child.  If a child does not settle, we will discuss with the parent what is the next best step.  

Social distancing guidelines must be followed whilst waiting to drop off or collect your child.  Parents should stand 2m apart whilst waiting in the line outside the gate. 

Unless exempt, parents and carers are asked to wear a mask during drop off and collection time. Parents are reminded regularly of this. 

Childcare bubbles and support bubbles

Parents and families who are creating childcare and or support bubbles must follow the latest rules and guidance as set out by the government.   

Children who attend more than one provider/child carer

The Government advises that parents should limit the number of settings their child attends, ideally ensuring their child only attends the same setting consistently.  This is the same for staff. We prefer that children and staff’s children attend only one childcare provider during this time.  If it is essential that your child attends more than one childcare provider, please ensure you speak to the Pre-school Manager.  The decision as to whether your child can attend Pre-school as well as another setting is at the Manager’s discretion. If it is essential for a child to attend 2 providers, we will request to share policies, so everyone can be sure they are happy with all the procedures in place and address any concerns.  During tier 4 and national lockdown we strongly encourage parents to use only one provider during that time. 

Food and drinks

Children must bring their lunch in a hard-cased lunch box or container that can be easily cleaned. We prefer that the children bring in a reusable container that can be cleaned, rather than a one-time plastic bag.  Lunch bags/boxes are cleaned on arrival to Pre-school.

Children must bring in a clean, filled bottle of water each day, which will be taken home at the end of their session.  Please ensure your child’s bottle is clearly labelled with their name. (If a child’s bottle is not named, we will name their bottles using a sticky label.  If necessary, staff will refill their bottle during the day. To avoid the risk of cross contamination, the bottles will be kept out of reach and children will ask an adult for their drink when they are thirsty.  Staff will monitor their water intake and remind them when necessary to have a drink.

We will also continue to provide a drink at snack times.  Any uneaten food and packaging will be sent home in the children’s lunch box, for it to be appropriately disposed of.

Nappy changing, Toileting and Personal Hygiene

Where possible, children will be encouraged to use the bathroom two at a time and the sink and toilet wiped down by staff after each use. 

Children will be asked to wash their hands regularly with soap and water for 20 seconds. This includes when they arrive at Pre-school, before and after eating, when coming in from the garden, after coughing or sneezing or touching their face and after going to the toilet. Hand sanitisers are also available around the setting to use at times when it is not easy or possible to go and wash hands. If your child is unable to use hand sanitiser please let us know as soon as possible.

If a child needs their nappy changed or they have had a toileting accident, a member of staff will take them to the bathroom to change them.  Staff will wear disposable aprons and gloves. We will continue to encourage children to be independent and to manage their own personal care where possible and appropriate e.g. undressing and dressing. 

Tissues are available at all times and we will continue to promote ‘catch it, kill it, bin it’. Lidded bins are located in the setting for children and adults to dispose of their tissues easily and safely.  The bins will be emptied and cleaned regularly throughout the day.   

Accidents and First Aid 

If a child has an accident at Pre-school, a member of staff will provide any necessary first aid away from the other childrenThe member of staff will be required to wear PPE e.g. disposable gloves and an apron. 

Open wounds and liaisons to be covered with a waterproof dressing/plaster. 

All staff have upto date Paediatric first aid training. 


We continue to ask parents to administer medication at home where possible. Due to its ability to mask symptoms of COVID-19 we will not be administering children’s paracetamol and ibuprofen at Pre-school during this pandemic. If a child requires paracetamol and ibuprofen medication then they must be kept at home, or will be sent home.

If a child is upset

Although staff are required to minimise physical contact with the children where possible, appropriate comfort and care will be given if a child is upset whilst at Pre-school. 

Well being

We recognise that these are confusing, unknown and difficult times and there may be times when children may be unsettled. Staff will do everything they can to try to keep the children as settled and happy in their routines at Pre-school.  Please let us know if there are any issues which may affect your child’s behaviour or ability to settle at Pre-school e.g. family member illness, bereavement, new home or new baby.  You can do this via email, telephone or in person at drop off. 


Windows and doors will be opened during the sessions to ensure the rooms are ventilated. During cold weather we will ensure the room is ventilated without it being uncomfortable for the children and staff, by selecting certain windows to be opened and for the door to be open for shorter periods of time.  


Children should continue wearing comfortable clothes to Pre-school, that they can manage for themselves (if age appropriate). We advise that the children’s clothes are put straight into the wash when they get home and that they wear a clean set of clothes each day to Pre-school.  


We have increased our already stringent cleaning procedures throughout the day.  With regularly used contact surfaces, such as toys, books, doors, handles, sinks, toilets, light switches, being cleaned more than usual.  We have also increased our stringent cleaning processes for the food preparation areas. 

Any essential items that are brought from home will be cleaned on arrival, e.g. bag and lunch box. 

During this pandemic, staff will take the laundry home to do instead of there being a parent rota.

As well as the cleaning during the day, further cleaning of the setting, equipment and resources will be carried out each evening.  We use a fogger and a Covid Guard spray to clean the toys and surfaces. 

We follow the Actions for Early Years and Childcare providers during the coronavirus (COVID-19) outbreak guidance in relation to infection prevention using the systems of control.  

Toys and resources

All unnecessary items and toys that are hard to clean have been removed from the learning environment. For example, toys with intricate parts, soft toys, cushions and rugs. The resources and materials on offer to the children have been selected as they are easier to clean whilst continuing to provide valuable play experiences.

Children are discouraged from bringing in any toys, blankets, soft toys from home.  Where a child needs a comforter to help them settle, for example new children, staff will use positive encouragement to minimise the use of it within the setting where possible.  Some children are happy to know their comforter is in their bag or drawer and to go and have a ‘cuddle’ then put it back. 

Toys and resources are either cleaned using the fogger and Covid Guard spray during and at the end of the day, or they are rotated on a daily basis with at least a 72 hour period left between uses.   

If children put toys or resources in their mouth or they sneeze on them, the toy or resource is removed and cleaned.  

Safeguarding, Special Educational Needs and Disability, child well-being and welfare requirements

We will be liaising with the parents and any professional involved with children who fall into these categories, in order to arrange the best possible support plan for them during these times.  

Travelling abroad and within the UK

Families travelling abroad must follow the current government guidance when returning to the UK and where necessary quarantine for the required period of time.  It is the parent’s responsibility to research the current travel guidelines at the time of their return.  Parents must not bring their children to Pre-school until the quarantine period has elapsed.  

Families must also follow the latest Government guidance when travelling within the UK.

In the event that a child or member of staff becomes unwell 

Staff or children, showing symptoms of Covid-19 MUST stay at home and follow the current government guidance for ‘households with possible or confirmed cases of coronavirus (COVID 19) infection’.  They are not permitted to attend Pre-school until the appropriate isolation period is complete or they have had a PCR test that comes back negative and they are well enough.

Scientific advice regarding Covid-19 states that children are often asymptomatic or may display very mild symptoms including tummy upset and headaches.  If a child starts showing any symptoms whilst at Pre-school, they will be sent home immediately and asked to follow the government and PHE latest guidance for ‘households with possible or confirmed cases of coronavirus (COVID 19) infection’. Parents MUST be able to collect their child immediately in these circumstances.  

Whilst a child is waiting to be collected, they will be moved to a designated area away from the other children and cared for by a member of staff. The staff member caring for the child will be permitted to give close care to them, however, they will be required to wear a mask, apron and gloves and in some cases a visor or eye protection. 

If the child needs to use the bathroom whilst waiting to be collected, they will be taken to the adult toilet.  The adult toilet will then be cleaned thoroughly after use. 

The setting will be cleaned following the guidelines ‘cleaning of non-healthcare settings.’ 

Isolation and testing

Children, staff are other adults must not come into the setting if:

  • They have one or more coronavirus (COVID-19) symptoms

  • A member of their household (including someone in their support bubble or childcare bubble if they have one) has coronavirus (COVID-19) symptoms or have tested positive. 

  • They are legally required to quarantine, having recently visited restricted countries.

  • They have had a positive test.  

  • They have been in close contact with someone who tests positive for coronavirus (COVID - 19).

They must not attend with immediate effect and for at least 10 full days from the day after:

Staff and parents should be willing and ready to book a test if they or a family member in their household or bubble are displaying symptoms of COVID 19.  All children including those under 5 can be tested.

Parents must inform us immediately if their child is displaying symptoms and they have booked a test.  They must also inform us immediately of the results regardless of what they are.  We may ask for written evidence of the results.

We are required to notify the LEA Early Years team when a child or member of staff has displayed symptoms and is isolating or getting a test.  We have to provide the child and their parent’s personal details including name, address, telephone number and email address. Other parents will not necessarily be informed that someone has been displaying symptoms unless we are advised to do so by the LEA or Local Health Protection team. They will however be told if we receive notification of a positive test result.

Where there has been a confirmed case of Covid-19 directly linked to the Pre-school, parents will be informed and they should be aware we may have to close the Pre-school at short notice.

Staff have all been issued with LFC testing kits and are asked to test twice a week at home and to report the results.  If anyone receives a positive lateral flow test then they will need to get a full PCR test and follow government guidance.   

Personal Protective Equipment

All staff have had training in using PPE 

A PPE kit is available to staff if a child becomes unwell whilst at Pre-school and needs close personal care. PPE will be disposed of in line with government guidance if a child or member of staff becomes unwell. 

Face coverings  will not be routinely worn in Pre-school by staff and are not advisable for young children who are more likely to keep touching the mask rendering them ineffective and possibly more likely to spread infection. Staff are advised to wear a face covering in places where social distancing is not possible for example the kitchen.  

Staff have been provided with a visor and a mask, including a mask with a see through panel to aid communication if necessary. Staff managing the gate and children  wear masks at drop off and collection times when approaching the gate. They are also required to and at other times where necessary, along with gloves and a disposable apron, e.g. when providing close personal care to a child such as when changing nappies, if a child is unwell and when giving first aid.  

Fire drill

We have amended our fire drill procedure to reduce the risk of contact with members of the public and high contact equipment.  Our temporary assembly point is by the bush at the far end of the grass to the right of the building as you go out of the gate.

Contractors, suppliers and visitors

Where possible any necessary maintenance and work requiring contractors to visit the site will be arranged for out of hours and social distancing measures will be adhered to by both parties. Stock checks will be carried out and where possible materials and supplies will be sourced from the same supplier to minimize the number of delivered to the setting.

All visitors to the setting are currently only on an essential need basis only.  Visitors including parents who enter the Pre-school building will be asked to wash their hands or use hand sanitiser immediately, unless exempt they should also wear a mask.

Visitors will be asked if they or anyone in their household is displaying symptoms of Covid-19. 

Activities and learning

Although we have reduced our toys and resources, we will continue offering the children a wide variety of activities and learning opportunities that reflect their development and interests. Children will still be able to self-select resources and toys and choose activities they want to do.  There will also be adult led activities carried out with the children such as music and movement and group games. We will continue to follow the EYFS as closely as we can. 

Trips and local walks out of the Pre-school are currently suspended. 

Fees and funding

In the event of unexpected closure of the Pre-school due to COVID-19 we do not intend to charge parents during this time.  If fees have already been paid, then a credit will be made to your account once we re-open. 

If a parent chooses to keep their child at home during a time that Pre-school is open and accessible to the children, our usual fees policy and terms and conditions apply. This means parents will be charged fees during this time.  Non payment of these fees may compromise your child’s place at the Pre-school.  

We will continue to review the financial situation of the Pre-school and will notify parents of any changes that occur regarding fees and funding.  


Any complaints related to Covid-19 and the Pre-school should be made in line with our usual complaints policy which can be found on our website.

Temporary closure of the Pre-school

If for any reason we need to temporarily close the Pre-school, parents will be notified as soon as possible either via telephone or email.  Updates will also be posted on our parents Facebook page. 

This Covid-19 policy is a working document and will be reviewed in line with changing government advice.  Please note that we will be reviewing the safety and procedures included in this policy regularly and reserve the right to make any necessary changes for the safety of our children and staff. 

By bringing your child into Pre-school, you are acknowledging and agreeing to the information in this policy. 

Anyone who has been reminded and continues to disobey any of the content of this policy will be asked not to send their child to the setting, and it may compromise their place. 

Anyone found to not be adhering to the appropriate government guidelines, may also be asked to self isolate their child before returning to Pre-school if it is felt necessary. 

Policy Reviewed: Autumn Term 1 

Next Review Date: Autumn Term 2